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Delivery

Delivery

Australia

DPD	Time¹	Cost
Express: $100 & Over	5-7 Days	Free
Express: Under $100	5-7 Days	$20

¹ All times are based on working days. Orders placed before 15:00 will be dispatched the same working day. All orders placed after 15:00 will be dispatched the following working day.

In most cases, any custom or import fees are charged once the parcel reaches its destination country. However, you may be required to pay these fees to allow your goodies to continue their onward journey to you. Custom fees vary widely from country to country and we have no control over these charges. 2bTanned will not be responsible for these fees.

Canada

DPD	Time¹	Cost
Express: $70 & Over	1-2 Days	Free
Express: Under $70	1-2 Days	$15

¹ All times are based on working days. Orders placed before 15:00 will be dispatched the same working day. All orders placed after 15:00 will be dispatched the following working day.

Any VAT normally charged when it reaches its destination country are paid by 2bTanned. In most cases, any custom or import fees are charged once the parcel reaches its destination country. However, you may be required to pay these fees to allow your goodies to continue their onward journey to you. Custom fees vary widely from country to country and we have no control over these charges. 2bTanned will not be responsible for these fees.

DPD

2bTanned accepts no responsibility for transport delays or circumstances out with our control causing late delivery. Delivery will be to the shipping address provided at time of checkout, missing address information can cause delays or mis-delivery.

If no-one is available at the address provided at time of delivery, DPD will look at your delivery preferences for alternative arrangements enabled on your account such as leave in a safe place, deliver to a neighbour or Pick Up Shop. These settings can be adjusted once tracking details have been provided or removed.

As these services are tracked, we can see exactly the location of where your parcel was delivered and a delivery image shall be provided as proof of delivery. Any parcels requested to be left in a safe place or with a neighbour are at the consignees' request and 2bTanned are not liable for any parcels which are missing or stolen.

If you need assistance with the delivery of your parcel, please contact us at info@2btanned.co.uk and our customer service team can investigate this with DPD within 48 hours of your parcel showing as delivered. Any reports of mis-delivery or lost parcels cannot be accepted after 14 days from the date of delivery.

Europe

DPD	Time¹	Cost
Express: €55 & Over	1-2 Days	Free
Express: Under €55	1-2 Days	€10

¹ All times are based on working days. Orders placed before 15:00 will be dispatched the same working day. All orders placed after 15:00 will be dispatched the following working day.

Any VAT normally charged when it reaches its destination country are paid by 2bTanned. In most cases, any custom or import fees are charged once the parcel reaches its destination country. However, you may be required to pay these fees to allow your goodies to continue their onward journey to you. Custom fees vary widely from country to country and we have no control over these charges. 2bTanned will not be responsible for these fees.

Ireland

DPD	Time¹	Cost
Express: €55 & Over	2 Days	Free
Express: Under €55	2 Days	€10

¹ All times are based on working days. Orders placed before 15:00 will be dispatched the same working day. All orders placed after 15:00 will be dispatched the following working day.

Any VAT normally charged when it reaches its destination country are paid by 2bTanned. In most cases, any custom or import fees are charged once the parcel reaches its destination country. However, you may be required to pay these fees to allow your goodies to continue their onward journey to you. Custom fees vary widely from country to country and we have no control over these charges. 2bTanned will not be responsible for these fees.

New Zealand

DPD	Time¹	Cost
Express: $100 & Over	6-8 Days	Free
Express: Under $100	6-8 Days	$20

¹ All times are based on working days. Orders placed before 15:00 will be dispatched the same working day. All orders placed after 15:00 will be dispatched the following working day.

In most cases, any custom or import fees are charged once the parcel reaches its destination country. However, you may be required to pay these fees to allow your goodies to continue their onward journey to you. Custom fees vary widely from country to country and we have no control over these charges. 2bTanned will not be responsible for these fees.

NI, Isle of Man, Jersey & Guernsey

DPD	Time¹	Cost
Express: £50 & Over	1-2 Days	Free
Express: Under £50	1-2 Days	£4.50

¹ All times are based on working days. Orders placed before 15:00 will be dispatched the same working day. All orders placed after 15:00 will be dispatched the following working day.

DPD delivery service includes door-to-door tracking, SMS alerts and a one-hour timeslot so you know exactly when to expect your 2bTanned goodies.

Rest Of World

DPD	Time¹	Cost
Express: $70 & Over	7-9 Days	Free
Express: Under $70	7-9 Days	$20

¹ All times are based on working days. Orders placed before 15:00 will be dispatched the same working day. All orders placed after 15:00 will be dispatched the following working day.

In most cases, any custom or import fees are charged once the parcel reaches its destination country. However, you may be required to pay these fees to allow your goodies to continue their onward journey to you. Custom fees vary widely from country to country and we have no control over these charges. 2bTanned will not be responsible for these fees.

UAE

DPD	Time¹	Cost
Express: $70 & Over	3-5 Days	Free
Express: Under $70	3-5 Days	$10

¹ All times are based on working days. Orders placed before 15:00 will be dispatched the same working day. All orders placed after 15:00 will be dispatched the following working day.

In most cases, any custom or import fees are charged once the parcel reaches its destination country. However, you may be required to pay these fees to allow your goodies to continue their onward journey to you. Custom fees vary widely from country to country and we have no control over these charges. 2bTanned will not be responsible for these fees.

UK

DPD	Time¹	Cost
Express: £25 & Over	1 Day	Free
Express: Under £25	1 Day	£4.50
Click & Collect: £20 & Over	1 Day	Free
Click & Collect: Under £20	1 Day	£3.00

¹ All times are based on working days. Orders placed before 15:00 will be dispatched the same working day. All orders placed after 15:00 will be dispatched the following working day.

DPD delivery service includes door-to-door tracking, SMS alerts and a one-hour timeslot so you know exactly when to expect your 2bTanned goodies.
We also offer a Click & Collect service with DPD that Fits Your Schedule. At checkout, simply choose a local shop that's convenient for you. We'll deliver your parcel there, safely and securely, ready for collection.

United States

DPD	Time¹	Cost
Express: $70 & Over	1 Day² or 1-2 Days³	Free
Express: Under $70	1 Day² or 1-2 Days³	$15

¹ All times are based on working days. Orders placed before 15:00 will be dispatched the same working day. All orders placed after 15:00 will be dispatched the following working day.

² New York

³ Rest of US

Any VAT normally charged when it reaches its destination country are paid by 2bTanned. In most cases, any custom or import fees are charged once the parcel reaches its destination country. However, you may be required to pay these fees to allow your goodies to continue their onward journey to you. Custom fees vary widely from country to country and we have no control over these charges. 2bTanned will not be responsible for these fees.

Returns

Returns

If you have changed your mind about keeping your order, please contact us with your name and order number via email at info@2btanned.co.uk. We can accept returns within 30 days from the date you received your order. 2bTanned does not offer a free returns service and the shipping cost is at the buyer's expense. Goods must be returned in their original, sealed packaging and in a re-saleable condition. This does not affect your Statutory Consumer Rights.

Disclaimer

Disclaimer

2bTanned E‑Gift Cards are valid for 24 months from the date of purchase and may only be redeemed online at 2BTANNED.com. . E‑Gift Cards cannot be used for salon subscriptions or services. Cards are non‑refundable, cannot be exchanged for cash, and must be used in full before the expiry date. Lost or stolen cards will not be replaced. By purchasing or using an E‑Gift Card, you agree to these terms and conditions.

Finance

Klarna

Split your purchases into 3 interest-free monthly payments. The first payment is made at the point of purchase, with the remaining payments scheduled automatically every 30 days.

Your payments are automatically withdrawn from your connected card or bank account according to the agreed payment schedule, but you can make early payments anytime you wish.

Clearpay

Your purchase will be split into 4 payments, payable every 2 weeks. Clearpay lends you a fixed amount of credit to allow you to pay for your purchase over 4 instalments, due every 2 weeks.

To be eligible for credit from Clearpay, you must be over 18 years of age and a permanent UK resident - excluding Channel Islands.

E-Gift Cards

Perfect for any occasion, our digital gift cards let friends, family, colleagues — or anyone who deserves a little glow — choose their favourite 2bTanned products online. Available in £20, £25, £50, and £100 values Valid for 2 years from purchase Redeemable online only at 2BTANNED.com Not valid for online salon subscriptions.

Delivered instantly by email, our E‑Gift Cards are flexible, thoughtful, and always the right shade of glow.

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